Privacy Policy

Last Updated: March 29, 2026 

The Lockwood Group (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.thelockwoodgrp.com) and use our services. 

I. Who We Are and Our Role 

 The Lockwood Group is a global healthcare communications and services platform. 

Depending on the context: 

• We act as a data controller for personal data relating to our own business operations, including website visitors, marketing contacts, event attendees, and recruitment candidates; and 

• We act as a data processor when we process personal data on behalf of our clients in connection with the services we provide, in which case the client determines the purposes and means of processing. 

Where we act as a processor, our processing is governed by applicable data processing agreements with our clients. 

II. Categories of Personal Data We Collect 

We may collect the following categories of personal data: 

• Identifiers: name, email, phone number, mailing address 

• Professional Information: job title, employer, credentials 

• Technical Data: IP address, device information, browser type, geolocation 

• Usage Data: interactions with our website and services 

• Marketing Preferences 

• Recruitment Data: resume, employment history, qualifications 

We may collect data directly from you, from our clients, or from third-party vendors acting on our behalf. 

III. How We Use Personal Data 

We use personal data to: 

• Provide and improve our services 

• Communicate with you 

• Conduct analytics and marketing 

• Comply with legal obligations 

• Support recruitment and business operations 

We process personal data based on applicable legal grounds including consent, contractual necessity, legal obligations, and legitimate interests. 

Where required by applicable data protection law (including GDPR and UK GDPR), we rely on the following lawful bases: 

• Contractual necessity (e.g., providing services, responding to inquiries) 

• Legitimate interests, such as operating and improving our business, communicating with contacts in a professional context, and ensuring network and information security, provided those interests are not overridden by your rights 

• Consent, where required (e.g., non‑essential cookies or certain marketing communications) 

• Legal obligations, including regulatory and compliance requirements 

Where we rely on legitimate interests as a lawful basis, we have assessed that our processing is proportionate, limited to what is necessary to achieve those interests, and does not override individuals’ rights or freedoms. You may object to this processing as described in the “Your Rights” section below. 

IV. Sensitive Personal Information 

We collect sensitive personal information only when necessary and use it solely for limited purposes such as identity verification, regulatory compliance, or event coordination. We do not use or disclose sensitive personal data for   for purposes other than those permitted by applicable law, including to perform services reasonably expected by business contacts or to comply with legal obligations. 

V. Sharing of Personal Data 

We may share personal data with: 

• Service providers (e.g., IT, analytics, legal, event services) 

• Clients (in connection with services or events) 

• Regulatory authorities where required by law 

We do not sell personal data. We do not share personal data for cross-context behavioral advertising. 

VI. Cookies and Tracking Technologies 

We use cookies and similar technologies to operate our website, analyze performance, and improve user experience. 

Categories of Cookies: 

• Strictly Necessary: required for core site functionality 

• Analytics: help us understand how visitors interact with the site (e.g., page visits, traffic sources) 

• Functional: remember user preferences 

 We use a cookie banner and preference management tool to obtain and manage consent for non‑essential cookies, where required by law. You can adjust your cookie preferences at any time via the cookie banner or through your browser settings. 

Further information about the cookies we use is available through our cookie settings tool. 

VII. Your Privacy Rights (U.S.) 

Depending on your state of residence (including California, Virginia, Colorado, Connecticut, Utah, Texas, and others), you may have the following rights: 

• Access your personal data 

• Correct inaccurate data 

• Delete your personal data 

• Opt out of targeted advertising (if applicable) 

• Opt out of sale or sharing of personal data (we do not sell data) 

• Data portability 

To exercise your rights, contact us at: [email protected] 

We will not discriminate against you for exercising your rights.  

We do not use personal data to carry out automated decision‑making, including profiling, that produces legal or similarly significant effects. 

Where Lockwood processes personal data on behalf of a client as a service provider or processor, requests relating to that data should be directed to the relevant client, and we will assist as required under applicable law. 

VIII. Data Retention 

We retain personal data only as long as necessary for the purposes described in this policy, including legal, regulatory, and business requirements. For example: 

• Recruitment data: up to 3 years 

• Client/project data: duration of engagement + legal retention period 

Retention periods are determined based on the nature of the data, the purposes of processing, and applicable legal requirements. 

IX. Data Security 

We implement appropriate technical and organizational measures, including encryption, access controls, and vendor due diligence, to protect personal data. 

X. International Data Transfers 

If you access our services from outside the United States, your data may be transferred to and processed in the United States. Where required, we use appropriate safeguards such as Standard Contractual Clauses. 

Where required, we also implement supplementary safeguards in line with applicable regulatory guidance. 

XI. Children’s Privacy 

Our services are not directed to individuals under 18, and we do not knowingly collect data from children. 

XII. Global Privacy Control (GPC) 

We recognize Global Privacy Control signals where required by applicable law. 

XIII. Third-Party Links 

Our website may contain links to third-party sites. We are not responsible for their privacy practices. 

XIV. Changes to This Policy 

We may update this Privacy Policy periodically. Updates will be posted on this page. 

XV. Contact Information 

The Lockwood Group 
1055 Washington Boulevard 
Stamford, Connecticut 06901 
USA 

Phone: +1 (203) 252-5623 
Email: [email protected]